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8oko collects and uses your personal data only to operate your account, process transactions through Rocket and Bank Transfer, and keep your session secure. Access to and use of this platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and any payment identifiers linked to Rocket or Bank Transfer transactions. We also record activity logs tied to your session: pages visited, games opened, and actions taken inside your account wallet. This data serves a specific purpose: it lets us process your deposits and withdrawals accurately, match your account identity against transaction records, and flag any access patterns that look out of place. We do not sell your personal data to third parties. Where we share data with service providers — for example, payment processors handling your Rocket transfer — we do so under agreements that restrict how those parties use your information. Device identifiers, browser type and IP address are collected automatically when you access the site; you can review cookie settings through the preference link available at the bottom of any page. All processing is subject to applicable law in your jurisdiction, and availability of this service depends on local law and eligible regions.
This policy applies specifically to data collected through the 8oko platform and the accounts you hold with us. Some areas of your data interaction are inside this policy's scope; others depend on third-party terms. Understanding the boundary helps you know where to direct questions.
Data collected when you log in, verify your identity or update your profile is fully within this policy. We control how that data is stored and who can access it inside our systems.
Records of Rocket transfers and Bank Transfer deposits linked to your account wallet fall under this policy. The payment processor's own terms also apply to the transfer leg handled outside our platform.
Browsing behaviour on our pages — which game lobbies you open, how long sessions last, and which sections you visit — is captured by our own analytics. This data is used only to improve navigation and account performance.
Links to external sites, payment gateways operated by Rocket or Bank Transfer providers, and any third-party verification tools operate under their own privacy terms. We do not control or assume responsibility for those data practices.
You have concrete options when it comes to your personal data on 8oko. The account settings area shows the profile details we hold on file — if something is incorrect, you can update it directly through the edit fields shown there. Transaction records linked to Rocket or Bank Transfer deposits are visible in your account history tab; if a record appears inaccurate, raise it with our support team using the contact route listed in the support section below. If you want to know exactly what categories of data we hold against your account, submit a written request through the same contact route and we will respond with a breakdown. Closure of your account does not automatically erase all records, as some data must be retained for the period required by applicable law in your jurisdiction. Availability of any data-related right depends on local law and eligible regions. We aim to acknowledge every data query within a reasonable period and to resolve it clearly.
Open the account settings page to see the personal details and contact information we hold. The transaction history tab shows payment records tied to your Rocket or Bank Transfer activity.
Use the edit fields in your account profile to fix name, contact or address information. For fields that cannot be changed directly, contact support with the corrected details and we will update them.
Send your question through the support contact route below. Describe the specific data point or record in question so we can locate and review it without unnecessary back-and-forth.
If you need help understanding how a specific piece of your data is used — for example, why a Rocket transaction log is retained — our support team can walk you through the applicable reason and retention period.
For any question about how your data is collected, stored or used, reach us through the published contact routes below. We do not handle data queries through social media or unverified third-party channels. Use the route that suits your query type.
Send a written data query to the support email address published in the site footer. Include your registered account identifier so we can locate your records without asking for it separately.
The live chat widget on the site connects you to the support team for account and data questions. Use this route for straightforward queries about what data is shown in your account or transaction history.
The help section accessible from your signed-in account area covers common data and privacy questions with step-by-step guidance. It is the first place to check before submitting a formal request.
Data handling at 8oko is built around the specific flows your account uses — payment processing through Rocket and Bank Transfer, session management across mobile and desktop, and account verification steps. We keep records only for as long as they are needed for the purpose they were collected or as required under applicable law.
We use session cookies to keep you signed in and analytics cookies to understand how the site is navigated. You can adjust cookie preferences through the settings link in the site footer; some functions require session cookies to work correctly.
Access to your account data is protected by your login credentials. We recommend reviewing your account security settings periodically and updating your contact details if they change, so we can reach you for verification when needed.
Transaction records — including Rocket and Bank Transfer logs — are kept for the period required by the applicable rules in your region. Once that period ends, records are deleted or anonymised. Account profile data is removed after closure where local law permits.
If we update this policy, the revised version will be published on this page with the date of change noted at the top. Continued use of the platform after an update means you have seen the revised terms. You can request a summary of changes through the support contact route.
These are the questions we hear most often about how personal data is handled on the platform. If your question is not covered here, use the contact routes in the support section above.
We collect the details you enter during registration — name, contact information and payment identifiers. Once your account is active, we also log session data, device type and the transaction records tied to your Rocket or Bank Transfer activity in your account wallet.
We share data only with service providers that are necessary to run your account — such as payment processors handling your Rocket or Bank Transfer transactions. Those providers operate under agreements that restrict further use of your data. We do not sell personal data.
Open your account settings page to review the profile and contact details we hold. Your transaction history tab shows payment records. For a full breakdown of data categories, submit a written request through the support email address published in the site footer.
Yes. Most profile fields can be edited directly in your account settings. For fields that are locked — such as registered name after verification — contact support with the correction and we will review and update it in line with our verification process.
Retention periods depend on applicable law in your jurisdiction and the type of record. Transaction logs tied to Rocket and Bank Transfer payments are kept for the period required by local rules. When that period ends, records are deleted or anonymised where technically possible.
Some records must be retained after account closure for the period required under applicable law in your region. We will not retain data beyond that period for a closed account. Contact support if you want confirmation of what is held after your account closes.